Your privacy is important to me.

I respect your privacy and am committed to protecting your personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how I collect, use and protect your personal information when you visit my website, www.carolineversallion.com, or contact me about my bespoke bridal design and dressmaking services.

Information I collect

I only collect personal information when it is necessary for my business and to provide my services to you.

This may include:

• Your name

• Email address

• Telephone number

• Wedding date and location

• Details about your wedding dress requirements and preferences

• Measurements and fitting information where relevant to your commission

• Any other information you choose to provide when making an enquiry or booking

If you contact me through my website enquiry form, by email, telephone or another method, I may retain the information you provide so that I can respond to your enquiry and, where applicable, provide my services.

How I collect your information

I collect personal information when you:

• Submit an enquiry through my website

• Contact me by email or telephone

• Make an appointment or book my services

• Enter into a contract with me

• Voluntarily provide information through another form of communication

I only collect information that is relevant and necessary for the purpose for which it is being provided.

How I use your information

I may use your personal information to:

• Respond to enquiries

• Discuss your wedding dress requirements

• Arrange consultations and fittings

• Provide and manage bespoke bridal design and dressmaking services

• Communicate with you about your commission

• Process payments and maintain business records

• Meet legal, accounting and administrative requirements

• Improve my website and services

I will only use your personal information where I have a lawful basis for doing so under UK data protection law. This may include fulfilling a contract with you, taking steps at your request before entering into a contract, complying with a legal obligation, pursuing legitimate business interests, or obtaining your consent where consent is required.

How long I keep your information

I retain personal information only for as long as necessary for the purpose for which it was collected, including providing my services and maintaining appropriate business, legal and accounting records.

The length of time information is retained will depend on the type of information and the reason it was collected.

Protecting your information

I take reasonable steps to protect your personal information from loss, theft, unauthorised access, disclosure, copying, use or modification.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Sharing your information

I do not sell or publicly share your personal information.

I may share information where necessary to operate my business or provide my services, for example with trusted service providers such as website hosting providers, email providers, payment processors, professional advisers or other suppliers where they need the information to provide their services to me.

I may also disclose information where required to do so by law.

I will only share information that is necessary for the relevant purpose.

Cookies

My website uses cookies and similar technologies.

Some cookies are essential for the website to function properly. Other cookies may be used to understand how visitors use my website and to improve its performance and user experience.

Where required by law, I will ask for your consent before using non-essential cookies.

You can also manage cookies through your browser settings. Please be aware that disabling certain cookies may affect how the website functions.

A separate Cookie Policy may provide further information about the cookies used on this website.

Third-party websites

My website may contain links to external websites, such as social media platforms or other third-party websites.

I am not responsible for the privacy practices, content or security of websites that I do not operate. I recommend checking the privacy policy of any external website you visit.

Your rights

Under UK data protection law, you may have the right to:

• Request access to the personal data I hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information where applicable

• Request restriction of how your information is processed in certain circumstances

• Object to certain types of processing

• Withdraw your consent where I am relying on consent to process your information

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has not been handled appropriately.

Providing information

You are free to choose whether to provide personal information when contacting me.

However, if certain information is necessary to respond to your enquiry, provide a quotation, arrange your commission or fulfil my services, I may be unable to do so without it.

Contact

If you have any questions about this Privacy Policy or how I handle your personal information, please contact me:

Caroline Versallion Bridal Couture
Email: [your business email address]

Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my business, website or legal requirements.

Any updated version will be published on this page with a new effective date.

Effective date: 26 August 2026